AccessAPI: Plans & Pricing

Enterprise
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For established companies who need scale

Everything in Professional  
Custom data usage creditsat discount
Additional capabilities by request
Professional
$4995/mo
billed monthly

For established companies who need scale

Everything in Growth
Fully customized data syncing at the data model level
Advanced security features including multi-factor authentication
Ability to request new integrations and endpoints
Uptime SLAs
White-glove service including a dedicated account manager, support SLA, integration workflow & design consulting, + more
50 million monthly records processed data usage credits
Growth
$1495/mo
billed monthly

Scale your integration capabilities

Everything in Starter
Customizable sync frequencies
Upload images and documents via API
Unlimited unique integrated systems
5 million monthly records processed data usage credits
Unlimited active production accounts
Starter
$845/mo
billed monthly

First step into unified APIs

Access to unified API for streamlined, standardized integrations
Comprehensive documentation
Webhooks
Support in Slack or Teams
1 unique integrated system
1 million monthly records processed data usage credits
40 active production accounts
UNIFIED API

Unique Integrated Systems
The number of PM systems (ex: Entrata) that can have 1 or more active production customer accounts

Active Production Accounts
Live integrations between your customer and Propexo

Active Sandbox Accounts
Testing environment for building integrations

Included monthly data usage credits
[Learn more]

Additional data usage fee

Access to all PMS integrations

Normalized data

Read and write access

New integrations

File upload via API

Can make priority development requests

Enterprise
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Unlimited

Unlimited

2 per system

Custom

Custom

Prioritized Request

Professional
$4995/mo
billed monthly

Unlimited

Unlimited

2 per system

50 million records processed

$0.000075 per record

Prioritized Request

Growth
$1495/mo
billed monthly

Unlimited

40

2 per system

5 million records processed

$0.00015 per record

Able to Request

Starter
$845/mo
billed monthly

1

10

2 per system

1 million records processed

$0.0003 per record

x

x

x

DATA AVAILABILTY

Maximum sync frequency
[Learn more]

Sync customization
- Different sync frequencies for each data model
- Can be adjusted for hours of day & days of week
- Maximum sync frequency of 15 minutes (Starter)

Rate limits

How often you are able to poll Propexo's Unified API [Learn more]

15 minutes

150/min

15 minutes

150/min

15 minutes

$1000/month

150/min

12 hours

$1000/month

150/min

Increased rate limits

$250/month to increase to 500/min

$500/month to increase to 1000/min

$750/month to increase to 1500/min

$1000/month to increase to 2000/min

Propexo webhooks

[Learn more]

SECURITY AND PLATFORM

Log retention

SOC 2 report
[Learn more]

Multi-factor authentication

Uptime SLA

30 days

30 days

30 days

x

x

30 days

x

x

INTEGRATION MONITORING

Linked account management

Logs

Issue detection

Detailed error messages

DEVELOPER TOOLS

Active Sandbox Linked Accounts

Propexo Sandbox Data

Unlimited users

Clone existing integrations as template  
[Learn more]

2 per system

2 per system

2 per system

2 per system

SUPPORT AND SERVICES

Customer Support

Shared Slack channel

Documentation and guides
[Learn more]

Dedicated Account Manager

Support SLA

White-label integration setup guides

White-glove onboarding calls with your customers

Slack or Teams

Slack or Teams

Slack or Teams

x

x

x

x

Slack or Teams

x

x

x

x

PARTNERSHIP PROGRAM SUPPORT

Referrals to partnership teams at the platforms

Detailed partner program guides

Advice on completing program applications & questionnaires

Join partner program calls with your team

x

x

x

Priority Development Services

Need us to expand our API? Get guaranteed delivery timelines for your time sensitive integration needs. Available exclusively for Growth, Professional, and Enterprise customers.

New Data Model

Read-only access to new data model across your integrated systems

$2,500

per PMS/CRM

Guaranteed Delivery

Growth:

3-5 weeks

Professional:

2-4 weeks

Enterprise:

1-2 weeks

New Endpoint, Data Fields, or Custom Objects

Read/write endpoint, add fields to existing data model, OR custom objects

$1,000

per PMS/CRM

Guaranteed Delivery

Growth:

3-5 weeks

Professional:

2-4 weeks

Enterprise:

1-2 weeks

Custom Integration

Non-standard endpoints, new systems, and custom business logic

Custom

Based on complexity

Delivery Timeline

Scoped based on requirements and complexity. Priority queue access guaranteed.

🚀 Rush Delivery Available

Need it faster? Add 50% to any service for guaranteed delivery in half the standard time. Perfect for time-sensitive integrations and urgent business requirements.

📋 How We Determine Pricing

When you request new data fields, our engineering team will determine whether they fit into an existing data model ($1,000) or require a new data model ($2,500). This technical assessment ensures optimal API performance and data organization.

Important: Each separate request is billed individually. For example, if you request 4 new lease fields in May ($1,000), then request 5 additional lease fields in August, that's two separate requests ($2,000 total).